Supervision in the Hospitality Industry

Supervision in the Hospitality Industry
ISBN-10
0471396893
ISBN-13
9780471396895
Series
Supervision in the Hospitality Industry
Category
Business & Economics
Pages
496
Language
English
Published
2002-09-10
Publisher
Wiley
Authors
Karen E. Drummond, John R. Walker, Jack E. Miller

Description

* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.

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