This revision of the most successful textbook in supervision for the hospitality industry covers current topics such as managing a diverse workforce, and is reorganized into three sections focusing on leadership, human resources, and management.
339. cited in John r. Schermerhorn Jr., Management 11th ed. (Hoboken, NJ: Wiley, 2012), p. 339. 3. Ibid. 4. H. M. Weiss and r. Cropanzano, “Affective Events Theory,” in B. M. Staw and L. L. Cummings, Research in Organizational Behavior, ...
Charlotte Garvey, “Philosophizing Compensation,” HR Magazine, January 2005, Vol. 50 No. 1. 2. Ibid. 3. Catherine Dovey, “Compensation Trends, Society for Human Resource Management,” White Paper, January 2006, ...
The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop ...
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students...
Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach.
This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole.
This sixth edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.
Using a conversational style, this book introduces hospitality management employees to the newest approaches, concepts, and techniques in leadership and supervision.
Hospitality Supervision
This guide offers current and future student affairs practitioners a new conceptual framework for identity-conscious and intersectional supervision.