Hospitality Law: Managing Legal Issues in the Hospitality Industry
- ISBN-10
- 0471464252
- ISBN-13
- 9780471464259
- Series
- Hospitality Law
- Category
- Business & Economics
- Pages
- 427
- Language
- English
- Published
- 2006
- Publisher
- John Wiley & Sons
- Authors
- David K. Hayes, Stephen C. Barth
Description
Reliable advice to help hospitality managers prevent legal problems and avoid litigation. Is an unhappy restaurant guest legally entitled to a refund for food she ate? Is a hotel required to replace money that a guest claims was taken from his room? Can a hospital food and beverage director legally accept a holiday gift from a vendor without threatening her employment status? "Hospitality Law, Second Edition" provides readers with answers to these questions and more. Packed with interactive exercises as well as up-to-date legal information specific to the hospitality industry, "Hospitality Law" benefits students by emphasizing preventive legal management and effective decision-making. This "Second Edition" gives students and managers background on safety and security requirements, disputes with customers, hiring and firing employees, liabilities associated with serving alcohol, and much more, including: New coverage of legal issues in travel and tourism, including those associated with transportation, travel agents, tour operators, gaming, mixed-use, and timeshare propertiesNewly added real-world legal case summaries that illustrate the practical application of hospitality laws in actual hospitality operations. Each case summary features a "Message to Management" that gives the reader a clear explanation of the impact of the decision on best practices, as well as preventative measures managers can take to limit exposureNew coverage of legal issues related to amusement parks and the Internet booking phenomenonNew "International Snapshots" offering insights from practicing attorneys and other professionals regarding differences between U.S. and international laws related to hospitalityUpdated Web exercises and guidance for researching on the Internet Encouraging readers to think critically about legal concepts related to hospitality, "Hospitality Law, Second Edition" is an indispensable part of every hospitality manager's education.
Get the book
Other editions
-
- 2017-04-17
- 342 pages
- Paperback
- John Wiley & Sons
-
- 2017-05-10
- 322 pages
- Ebook
- Wiley Global Education
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