Completeness: Quality for the 21st Century
- ISBN-10
- 0525934758
- ISBN-13
- 9780525934752
- Category
- Total quality management
- Pages
- 282
- Language
- English
- Published
- 1992
- Publisher
- Penguin
Description
One of the founders of the "quality" movement in America introduces the concept of "completeness"--the idea that a successful corporation is a cohesive unit whose internal components must mesh smoothly. 30,000 first printing. $30,000 ad/promo. Tour.
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