"Richard James and Burl Gilliland give you key concepts and the stories as well as the specific strategies, skills, techniques - and even actual dialogues - that you can use in crisis intervention situations." "This book introduces you to the latest topics, research, theories, and techniques of this rapidly evolving field, a long with case material from real crisis situations. Authoritative, class-tested, and based on the authors' extensive experience teaching crisis intervention courses, the book includes information on cutting-edge topics such as cybercouncelling via the Internat and compassion fatigue.' -- Book Jacket.
Pearson Prentice HallTM is a trademark of Pearson Education , Inc. Pearson® is a registered trademark of Pearson plc ... Ltd. Pearson Educación de Mexico , S.A. de C.V. Pearson Education - Japan Pearson Education Malaysia , Pte .
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