Sales Management: Building Customer Relationships and Partnerships
- ISBN-10
- 0538743921
- ISBN-13
- 9780538743921
- Series
- Sales Management
- Category
- Customer relations
- Pages
- 462
- Language
- English
- Published
- 2010
- Publisher
- South Western Educational Publishing
- Author
- Joseph F. Hair
Description
SALES MANAGEMENT: BUILDING CUSTOMER RELATIONSHIPS AND PARTNERSHIPS, International Edition is designed to cover all of the basic topics in sales management while emphasizing customer loyalty, customer relationship management, and the effects of technology on the sales function. Because of advances in telecommunications technology, the traditional role of sales managers is evolving toward managing sales people across multiple channels that contact and service customers through a variety of methods. The text reflects current trends and is designed to prepare students for the additional management responsibilities they are likely to encounter in the real world.
Get the book
Other editions
Similar books
-
Sales Management. Simplified.: The Straight Truth About Getting Exceptional Results from Your Sales Team
By Mike WeinbergWhy do sales organizations fall short? Every day, expert consultants like Mike Weinberg are called on by companies to find the answer - and it's one that may surprise you.
-
Sales Management
By Chris J. NoonanStep-by-step, the book provides detailed guidance to the practicalities of organization and management, including selection, training, motivation, communication and control.
-
Nuts and Bolts of Sales Management: How to Build a High-Velocity Sales Organization
By John TreaceThis book will provide a deeper understanding and practical answers for the problems all sales managers and officers face each day.
-
Sales Success (The Brian Tracy Success Library)
By Brian TracySales trainer extraordinaire Brian Tracy has spent years studying the world’s best salespeople and their methods to discover that the difference between the top 20 and the bottom 80 boils down to only a handful of critical areas in which ...
-
Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance
By Jason Jordan, Michelle VazzanaThis book is invaluable because it reveals the manageable activities that actually drive sales results.” —John Davis, Vice President, St. Jude Medical “Cracking the Sales Management Code is one of the most important resources ...
-
Sales Management That Works: How to Sell in a World that Never Stops Changing
By Frank V. CespedesIn this no-nonsense book, sales expert and Harvard Business School professor Frank Cespedes provides sales managers and executives with the tools they need to separate the signal from the noise.
-
The High-Impact Sales Manager: A No-Nonsense, Practical Guide to Improve Your Team's Sales Performance
By David Jacoby, Norman Behar, Ray MakelaIn The High-Impact Sales Manager, you’ll learn how to transcend the daily grind and unlock the full potential of your sales team.
-
Sales Management: A multinational perspective
By Paolo Guenzi, Susi GeigerSales Management offers a global perspective on the opportunities and issues facing today's sales managers.
-
Sales Management
By Arun Kumar, C.L. TyagiEven Professionals In Marketing, Sales, Finance And Production/Purchasing Would Find This Easy-To-Understand Book Valuable.The Main Topics Covered In The Book Include :Introduction; Salesmanship And Themes Of Selling; Sales Promotion; ...
-
Fundamentals of Sales Management for the Newly Appointed Sales Manager
By Matthew SchwartzFundamentals of Sales Management for the Newly Appointed Sales Manager helps you understand what it takes to be a great sales manager, allowing you to avoid many of the common first-time sales management mistakes, and be successful right ...