Process Improvement: A Handbook for Managers
- ISBN-10
- 0566076330
- ISBN-13
- 9780566076336
- Category
- Business & Economics
- Pages
- 188
- Language
- English
- Published
- 1996
- Publisher
- Gower Publishing, Ltd.
- Author
- Sarah Cook
Description
Sarah Cook's latest book offers a systematic, customer-focused approach to improving the way we work. The methods it describes can be applied equally to a specific area or function and to the organization as a whole. The author outlines a four-stage approach and shows what is involved at each stage and how to use the relevant techniques. The text is supplemented by case studies drawn from a variety of businesses and notes on sources of further information. For managers, team leaders, trainers and consultants looking for practical ways to enhance organizational performance, here is a powerful new tool.
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Other editions
-
- 2021-03-26
- 104 pages
- Paperback
- Independently Published
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