Outbound Telephone Selling: A Management Manual
- ISBN-10
- 0566080893
- ISBN-13
- 9780566080890
- Category
- Salg
- Pages
- 204
- Language
- English
- Published
- 1999
- Publisher
- Gower Publishing, Ltd.
- Author
- Pat Cochrane
Description
This book will enable you to set up an outbound telephone selling operation either 'from scratch' or by retraining customer service staff in the skills of professional selling over the phone. Straightforward and practical throughout, Pat Cochrane will take you step-by-step through the management issues that need to be addressed. With case studies showing successful best practice from companies like BT, Girobank and Doctor Solomon, this book will show you how to be proactive in selling your company, products and services over the phone.
Get the book
Similar books
-
The Complete Idiot's Guide to Dynamic Selling
By Anthony Parinello... learning French fast French Line The Complete Idiot's Guide to Dating ISBN : 0-02-861052-0 $ 14.95 The Complete Idiot's Guide to Cooking Basics , ZE ISBN : 0-02-861974-9 $ 16.95 Available November 1997 ! The Complete Idiot's Guide to ...
-
Sælg med succes
By Linda Richardson... Photoshop CS - avancerede teknikker Photoshop CS - lær det selv Photoshop CS2 - tips og tricks Photoshop Elements 4 Photoshop Elements 4 for begyndere Professionel Access Professionel Excel Professionel Word Skolekom for lærere Skriv ...