Shared Services in Local Government: Improving Service Delivery

Shared Services in Local Government: Improving Service Delivery
ISBN-10
0566087235
ISBN-13
9780566087233
Category
Local government
Pages
248
Language
English
Published
2007
Publisher
Gower Publishing, Ltd.
Author
Ray Tomkinson

Description

By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service.

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