Getting Past No: Negotiating with Difficult People

ISBN-10
0712650865
ISBN-13
9780712650861
Series
Getting Past No
Category
Interpersonal confrontation
Pages
161
Language
English
Published
1992
Publisher
Random House Business
Author
William Ury

Description

William Ury of the Harvard Law School's Program on Negotiation presents a five-step method for getting even the prickliest person to cooperate and reach a compromise.

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