Getting Past No

Getting Past No
ISBN-10
0712655239
ISBN-13
9780712655231
Series
Getting Past No
Category
Interpersonal confrontation
Pages
176
Language
English
Published
1992-09-07
Publisher
Random House
Authors
William Ury, Fisher, Roger

Description

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School s Progr

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