Communicating Emotion at Work
- ISBN-10
- 0745680682
- ISBN-13
- 9780745680682
- Category
- Social Science
- Pages
- 200
- Language
- English
- Published
- 2013-08-22
- Publisher
- John Wiley & Sons
- Author
- Vincent R. Waldron
Description
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
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