The author, a motivational speaker and commentator on health, change management, and social issues in the United Kingdom, Europe, and the United States, offers a guide to influencing difficult people and improving their job performance.
This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged ...
Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
In Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal ...
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine ...
"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.
"Put an end to ineffective and unhealthy responses to the difficult people in your life"--Provided by publisher.
Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.
Elf-help for Dealing with Difficult People is a sensible little guidebook empowering readers to achieve peace and harmony in life’s inevitable problem relationships.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers ...
This book also teaches you what you should do when you're confronted by a difficult person as well as how to avoid these types of people altogether.