Business Success Through Service Excellence
- ISBN-10
- 0750660856
- ISBN-13
- 9780750660853
- Category
- Business & Economics
- Pages
- 199
- Language
- English
- Published
- 2004
- Publisher
- Routledge
- Authors
- Susan Baker, Moira Clark
Description
Provides a business model to transform your company and help it to achieve competitive advantage.
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