Online Customer Service For Dummies
- ISBN-10
- 076455316X
- ISBN-13
- 9780764553165
- Category
- Computers
- Pages
- 273
- Language
- English
- Published
- 2001-04-15
- Publisher
- For Dummies
- Authors
- Karen Leland, Keith Bailey
Description
Who would wait two to three days for a response when you could go to anther site offering the same product and get an answer instantaneously? A strong foundation of customer service, therefore, is essential for online survival. Online Customer Service For Dummies explains how to survive.
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