Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterman profiled Walt Disney World Resort in their groundbreaking book In Search of Excellence, the most popular resort destination in the world enjoyed a reputation as a company that sets the benchmark for best business practices. Be Our Guest outlines proven Disney principles and processes for helping your organization focus its vision and align its people and infrastructure into a cohesive strategy that delivers on the promise of exceptional customer service.
. . From the New York Times bestselling photographer of Beaches, Gray Malin, comes Be Our Guest!, Malin’s first children’s picture book, compiled from his acclaimed series of photographs Gray Malin at the Parker Palm Springs.
Be My Guest
... Walt Disney's quote ... Disneyland to Walt Disney World, A Pocket History,” which was distributed to cast members in 1976. Walt Disney's quote appears on p. 9 of Walt Disney Imagineering (Hyperion, 1996). See Birnbaum's Walt Disney World 2000 ...
Be My Guest is an utterly unique, deeply personal meditation on what it means to tend to others and to ourselves--and how the two things work hand in hand.
In So You Want to Talk About Race, Ijeoma Oluo guides readers of all races through subjects ranging from police brutality and cultural appropriation to the model minority myth in an attempt to make the seemingly impossible possible: honest ...
Presents a guide to planning a successful theme party, covering such topics as entertainment, invitations, venue, dress, music, decor, and the menu.
The perfect book for anyone who loves to entertain, Be My Guest will provide endless sources of inspiration and delight.
Enchantment awaits in this modern-day twist on this tale as old as time!
Piano/Keyboard Methods/Series
(Easy Piano). The hit new song from Frozen II arranged for easy piano with complete lyrics.