Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium
- ISBN-10
- 0789013606
- ISBN-13
- 9780789013606
- Category
- Language Arts & Disciplines
- Pages
- 233
- Language
- English
- Published
- 2001
- Publisher
- Psychology Press
- Author
- John Duncan Edwards
Description
This book describes ways in which technology can help law librarians and offers solutions for the special problems posed by new technology, looking at issues related to Web design, setting up online reference services, virtual library tours, and Internet training for patrons. There is also material on handling problem patrons, drafting enforceable rules, avoiding the unauthorized practice of law, and cross-training reference personnel. This work has been co-published simultaneously as Legal Reference Services Quarterly, vol. 19, nos. 1/2, 2001. Edwards is professor of law and director of the Law Library at Drake University Law School. c. Book News Inc.
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