Best Practices in Customer Service

Best Practices in Customer Service
ISBN-10
0814415792
ISBN-13
9780814415795
Category
Consumers' leagues
Pages
436
Language
English
Published
1999
Publisher
AMACOM Div American Mgmt Assn
Author
John A. Woods

Description

35 Great Internal Service Creates Great External Service H. Lee Meadow What's the goal for your customer service people ? It should be to try , in every ... three service encounters : Service Encounter 1. It's 9:00 Monday morning .

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