The Management Training Tool Kit: 35 Exercises to Prepare Managers for the Challenges They Face Every Day
- ISBN-10
- 0814431143
- ISBN-13
- 9780814431146
- Category
- Business & Economics
- Pages
- 240
- Language
- English
- Published
- 2012-06-29
- Publisher
- AMACOM Div American Mgmt Assn
- Author
- Alan Clardy
Description
Most people learn best through experience. Yet new managers are often tossed on to the front lines with absolutely no experience handling the toughest challenges theyÆll face: people problems. The Management Training Tool Kit includes all the tools you need to prepare your managers for anything. It supplies real-life case studies and analysis exercises for troubleshooting problems such as plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. This innovative training guide features: ò 35 succinct yet nuanced case studies that examine common challenges ò Probing discussion questions that help pinpoint core issues ò Practical solutions that can be put to use resolving problems ò Role-playing exercises that bring the case studies alive ò Guidelines that help trainers lead with skill and accuracy New managers will make mistakes. But The Management Training Tool Kit will help them overcome obstacles with skill and confidence.
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Other editions
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- 2012-06-29
- 240 pages
- Ebook
- AMACOM
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