Award-winning Customer Service: 101 Ways to Guarantee Great Performance
- ISBN-10
- 0814474543
- ISBN-13
- 9780814474549
- Category
- Business & Economics
- Language
- English
- Published
- 2007
- Publisher
- AMACOM
- Author
- Renee Evenson
Description
"Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is filled with practical advice on planning and goal-setting, effective communication, leadership, and other topics.
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