Outrageous!: Unforgettable Service--guilt-free Selling
- ISBN-10
- 0814479863
- ISBN-13
- 9780814479865
- Category
- Business & Economics
- Pages
- 308
- Language
- English
- Published
- 1998
- Publisher
- Amacom Books
- Author
- T. Scott Gross
Description
From small-town chicken outlets to suburban furniture stores to corporate giants such as Southwest Airlines, extraordinary service in American companies has become the key to financial success. In this book, a wildly popular speaker on the subject uncovers the secrets to delivering "outrageous" customer service.
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Other editions
-
- 2022-03-11
- 329 pages
- Paperback
- Reaktion Books
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