The Management of Service Operations
- ISBN-10
- 0826467644
- ISBN-13
- 9780826467645
- Category
- Service industries
- Pages
- 346
- Language
- English
- Published
- 2004
- Authors
- J. Nevan Wright, Peter Race
Description
Draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and examples are drawn on to give practical advice on how to make more efficient use of resources.
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