Comprehensive and up-to-date coverage of marketing theory and techniques for the hospitality industry. Beginning with the basic principles of marketing, the text advances through clear, step-by-step instructions for developing, implementing and evaluating a hospitality industry marketing plan to achieve organizational goals. Updated information includes many current and specific industry examples that reinforce learning and understanding through recognizable case studies. An 8-page, full-color insert shows actual display ads created as part of industry marketing efforts. Detailed coverage of the nine P's of hospitality marketing (product, people, packaging, programming, place, promotion, partnership, public relations, and pricing) provides a thorough understanding, and solid preparation for a career in hospitality and travel marketing.
Taking a comprehensive approach, the book covers the whole spectrum of tourism and hospitality marketing including destination marketing, marketing research, consumer behaviour, and digital and social media marketing.
Hospitality and Travel Marketing
With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these concepts work in practice and demonstrating the diverse range of tourism and ...
... well-publicized rise and recognition of the potentially negative impacts that the growth of this industry can have (Archer, Cooper and Ruhanen, 2005). Researchers have been critical of the pernicious social and environmental impacts ...
Hospitality and Travel Marketing/Instructors Guide
Strategic Tools and Methods for Promoting Hospitality and Tourism Services provides interdisciplinary perspectives in the areas of global tourism and hospitality.
These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the leading resource on hospitality and tourism marketing. The Seventh Edition of this p.
Blumberg, B., Cooper, D., & Schindler, P. (2014). Business research methods (4th ed.). Reading: McGraw-Hill. Brunt, P., Horner, S., & Semley, N. (2017). Research methods in tourism, hospitality and events management. London: Sage.
Intermediary, 93, 182 Internet, 10, 31, 57, 93, 96, 97, 105, 107, 113 Interview, 34, 39, 48 J Joint venture agreements, ... 54 Political risks, 52, 55 Pool agreements, 179, 184 Prestige pricing, 139, 144 Price, 13, 21, 32, 33, 57, 112, ...
The Seventh Edition of this popular book includes new and updated coverage of social media, destination tourism and other current industry trends, authentic industry cases, and hands-on application activities.