The fifth edition features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; ...
339. cited in John r. Schermerhorn Jr., Management 11th ed. (Hoboken, NJ: Wiley, 2012), p. 339. 3. Ibid. 4. H. M. Weiss and r. Cropanzano, “Affective Events Theory,” in B. M. Staw and L. L. Cummings, Research in Organizational Behavior, ...
The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop ...
Charlotte Garvey, “Philosophizing Compensation,” HR Magazine, January 2005, Vol. 50 No. 1. 2. Ibid. 3. Catherine Dovey, “Compensation Trends, Society for Human Resource Management,” White Paper, January 2006, ...
* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date ...
Supervision in the Hospitality Industry
This revision of the most successful textbook in supervision for the hospitality industry covers current topics such as managing a diverse workforce, and is reorganized into three sections focusing on leadership, human resources, and ...
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students...
Supervision in the Hospitality Industry
Help hospitality supervisors hit the ground running with the skills they'll learn in this book.
This is the Student Study Guide to Accompany Supervision in the Hospitality Industry, 8th Edition.