Designing the Digital Experience: How to Use Experience Design Tools and Techniques to Build Websites Customers Love

Designing the Digital Experience: How to Use Experience Design Tools and Techniques to Build Websites Customers Love
ISBN-10
0910965838
ISBN-13
9780910965835
Category
Web sites
Pages
182
Language
English
Published
2008
Publisher
Information Today, Inc.
Author
David Lee King

Description

Written for creative, tech-savvy, and business-minded individuals who want to increase the accessibility of their websites, this sensible guidebook explains the concepts behind designing experiences on the internet. From helping customers quickly find information and make their purchases to clearly communicating needs and interests, this resource will not only develop consumer loyalty but will encourage them to spread the word about the sites they frequent. Focusing on the three key areas of structure, community, and customers, designers will enable clients to focus on their own goals rather than on difficulties in navigating. Also included are tips on how to generate conversations with blogs, wikis, and podcasting to create a personal touch.

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