Winning at Customer Retention: 101 Ways to Keep 'Em Happy, Keep 'Em Loyal, & Keep 'Em Coming Back!
- ISBN-10
- 0943210410
- ISBN-13
- 9780943210414
- Category
- Consumer satisfaction
- Pages
- 120
- Language
- English
- Published
- 1998-12-01
- Publisher
- HRD Press
- Authors
- Bob Pike, Christopher Busse, Joanna Brandi
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