Total Quality in Higher Education
- ISBN-10
- 0963403079
- ISBN-13
- 9780963403070
- Category
- Business & Economics / Government & Business
- Pages
- 330
- Language
- English
- Published
- 1994
- Publisher
- Taylor & Francis
- Authors
- Douglas H. Smith, Ralph G. Lewis
Description
This book provides a framework for implementing total quality principles in the college or university environment. It includes the history and principles of quality management and an assessment of factors in the college and university environment that are leading to serious questions concerning higher education effectiveness and efficiency.
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