Healing Words: The Power of Apology in Medicine
- ISBN-10
- 0975519603
- ISBN-13
- 9780975519608
- Series
- Healing Words
- Category
- Health & Fitness
- Pages
- 89
- Language
- English
- Published
- 2004
- Publisher
- Doctors In Touch
- Author
- Michael S. Woods
Description
One doctor speaking to other doctors and health care providers about how to provide the best possible care for patients--by actually caring about patients. These powerful laminated cards helps health care providers understand and practice what to do after unexpected outcomes--to apologize. Michael Woods walks health care providers through the Five "R's" of Apology: Recognition; Regret; Responsibility; Remedy and Remain Engaged.
Get the book
Other editions
-
- 2016
- 276 pages
- Paperback
- Charisma Media
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