The Visible Ops Handbook: Starting ITIL in 4 Practical Steps
- ISBN-10
- 0975568604
- ISBN-13
- 9780975568606
- Category
- Computer networks
- Pages
- 84
- Language
- English
- Published
- 2004
- Authors
- Gene Kim, George Spafford
Get the book
Other editions
-
- 2005
- 106 pages
- Paperback
- Information Technology Process Institute
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