The Rules of Woo: An Entrepreneur's Guide to Capturing the Hearts & Minds of Today's Customers
- ISBN-10
- 0982672802
- ISBN-13
- 9780982672808
- Category
- Consumer satisfaction
- Pages
- 166
- Language
- English
- Published
- 2010-01-01
- Publisher
- One Plane Ridge Publishers
- Author
- Cindy Solomon
Description
In her new book, The Rules of woo, internationally recognized speaker, consultant and executive coach Cindy Solomon cuts through the clutter to the essence of what today's customers really want and need from your business.Interwoven with tales of Cindy's own adventures in the world of customer service, this guide provides poignant and often hilarious examples of what to do (and what not to do) in the race to win the loyalty of your company's ideal customers. if demanding customer requests, ruthless competitors, and challenging employees are hindering your ability to create the success you want, this book is for you!
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