The Patient Experience: A Guide to Creating a Meaningful Patient Experience in Every Healing Encounter

The Patient Experience: A Guide to Creating a Meaningful Patient Experience in Every Healing Encounter
ISBN-10
0990419193
ISBN-13
9780990419198
Category
Business & Economics
Pages
256
Language
English
Published
2014-11-10
Authors
Jay Perez, Mark Hertling

Description

Growing Physician Leaders demonstrates that any individual, regardless of temperament or background, can grow in his or her leadership abilities by learning and applying the core techniques of leadership. Hertling's sequential approach helps physicians (and anyone else working in health care) to succeed by teaching them how to understand themselves, how to effectively interact with others, and how to build teams and organizations that accomplish organizational objectives. The book gives physicians a potent tool to improve their personal health, their professional health, their organizational health, and ultimately, our nation's health.

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