How many times have you felt like banging your head against the wall trying to figure out how to deal with a routinely difficult person, whether at work or in your personal life? You can't control others, but you can control how you handle them. Learn about the seven main types of difficult people and the Five-Step Peace Process, and equip yourself to understand why people behave the way they do, break the cycle of frustration, and turn your interactions into healthy, productive experiences. You are going to encounter difficult people. Plan on it. Prepare for it. Become good at it.
Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged ...
In Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal ...
Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it.
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine ...
Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes 'button pushers' act the way they do-and why they want to elicit a negative emotional and even behavioral response from us.
Psychologist and author Dr. John Townsend disagrees, "Your button-pusher is not someone you would easily and casually leave. You are intertwined at many levels.
"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.
Here is a preview of what you'll get... • Difficult people 101: types and characteristics • How to approach difficult people • How to deal with difficult people at work • Effective strategies of dealing with difficult people • And ...
Also, you need to ensure that you are taking care of yourself and putting yourself first and foremost for your wellbeing. With How to Deal With Difficult People in your hands, you will learn all of the above and much more!