Communicating with Impact
- ISBN-10
- 0992057132
- ISBN-13
- 9780992057138
- Series
- Communicating with Impact
- Category
- Business & Economics
- Pages
- 96
- Language
- English
- Published
- 2014-06-16
- Author
- William A. Howatt
Description
There is no shortage of communication strategies, such as email, instant messaging, and text messages, but there is a clear shortage of clear and concise human communication. Miscommunication costs North American organizations billions of dollars each year in lost time, conflict, and confusion. Companies are learning that this cost is too high. Many are discovering that addressing the challenge of miscommunication is a good investment in increasing productivity and employee satisfaction and is a key component in workforce retention. The art of listening, knowing how to have an effective conversation, and staying calm in difficult conversations are critical elements for both corporate leaders and employees. Communicating With Impact focuses on helping professionals develop core skills to be effective at communicating. The power of simple conversation is still the hallmark of effective human interactions that directly influences morale, employee satisfaction, and productivity. Large and small organizations have learned that by assisting their workforce to develop effective communication skills they reduce unwarranted stress and costs caused by miscommunication.
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Other editions
-
- 2016-07-01
- - pages
- Paperback
- -
-
- 2017-02
- 218 pages
- Paperback
- Peffer Press
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