The Power of Difference: From Conflict to Collaboration in Five Steps

ISBN-10: 0997532807
ISBN-13: 9780997532807
Language: English
Published: 2016-04-18
Author: Dana Morris-Jones

Description

The Power of Difference provides a comprehensive roadmap for anyone who works in an organization and struggles with the frustration of unresolved conflict that is often the source of work disruption and disengagement. The pragmatic five-step model the book is based on draws on more than forty years of knowledge and experience in organization development, social psychology and conflict resolution, and brings together both time-tested and relatively new theoretical bases for processes to resolve differences constructively. Cases and skill-building activities make it an excellent toolkit for those who coach and advise leaders, managers and anyone who wants to turn conflict into collaboration.