Knowledge Management: Systems and Processes in the AI Era

Knowledge Management: Systems and Processes in the AI Era
ISBN-10
1003854060
ISBN-13
9781003854067
Series
Knowledge Management
Category
Business & Economics
Pages
398
Language
English
Published
2024-02-23
Publisher
Taylor & Francis
Authors
Irma Becerra-Fernandez, Rajiv Sabherwal, Richard Kumi

Description

Knowledge Management: Systems and Processes in the AI Era, Third Edition, is aimed at students and managers who seek detailed insights into contemporary knowledge management (KM). It explains the concepts, theories, and technologies that provide the foundation for knowledge management; the systems and structures that constitute KM solutions; and the processes for developing, deploying, and evaluating these KM solutions. This book serves as a complete introduction to the subject of knowledge management, incorporating technical and social aspects, as well as concepts, practical examples, traditional KM approaches, and emerging topics. This third edition has been revised and expanded to include more coverage of emergent trends such as cloud computing, online communities, crowdsourcing, and artificial intelligence. Aimed at advanced undergraduate, postgraduate, and MBA students who are seeking a comprehensive perspective on knowledge management, Knowledge Management is also complemented by online support for lecturers including suggested solutions to the many review questions and application exercises contained within the book.

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