The Cost of Bad Behavior: How Incivility is Damaging Your Business and what to Do about it
- ISBN-10
- 1101081821
- ISBN-13
- 9781101081822
- Category
- Business & Economics
- Pages
- 224
- Language
- English
- Published
- 2009
- Authors
- Christine M. Pearson, Christine Lynne Porath
Description
Two professors of management examine bad behavior in the workplace, combining scientific research with stories from a variety of fields, and offer ways to remove the roots of incivility at work and create a culture of respect.
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