Since Strangling Isn't an Option: Dealing with Difficult People--Common Problems and Uncommon Solutions

Since Strangling Isn't an Option: Dealing with Difficult People--Common Problems and Uncommon Solutions
ISBN-10
1101662239
ISBN-13
9781101662236
Category
Self-Help
Pages
288
Language
English
Published
1999-10-15
Publisher
Penguin
Author
Sandra A. Crowe

Description

For those who feel like they are expending too much energy either engaging in conflict or desperately trying to avoid it, this refreshing, realistic guide provides accessible solutions. Readers will learn why dealing with a difficult person doesn't have to ruin their day, the habits that cause conflict, and the techniques that can turn things around. It also gives readers insight into their own power in shaping relationships, and specific advice for handling different personality types. There really is a better way!

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