Working with Difficult People: Revised and Expanded
- ISBN-10
- 1101662735
- ISBN-13
- 9781101662731
- Category
- Business & Economics
- Pages
- 336
- Language
- English
- Published
- 2002-03-01
- Publisher
- Penguin
- Author
- Muriel Solomon
Description
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
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