This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.
With this book, he has further operationalized the enlightened Balanced Scorecard concept into a fully functional system that optimizes business execution and performance!" —Barton Johnson, President, Financial Freedom Senior Funding ...
Provides assistance to businesses in moving from ideas to action, achieving long-term goals, and obtaining feedback about strategy
Strategy remains one of the most widely discussed and debated topics in the world of modern organizations. Strategy Map—A one‐page, graphical representation of ... Robert S. Kaplan and David P. Norton, “The Balanced Scorecard—Measures ...
What ball game are you playing? The opposite of catchball is what we call dodge ball. This is where it seems like everyone is trying to escape the process, not work with other departments, executives and managers in the process, ...
Leaders will learn how to objectively measure: Relationships with Customers Employee Satisfaction External Business Environment Supplier/Vendor performance Strategy and Financials This book will show you how to construct a performance index ...
The focus of this book is the PBSC portion, which comprises a search for self-knowledge, self-discovery and self-mastery.
Robert S. Kaplan and David P. Norton, The Balanced Scorecard (Boston, MA, Harvard Business School Press, 1996). 7. Institute of Management and Administration, “20 Best Practice Budgeting Insights: How Controllers Promote Faster, ...
This book covers time-proven step-by-step processes on how to guide executive teams and managers in creating scorecards and dashboards. It then shows Excel developers how to create those scorecards and dashboards.
This book will help to implement the organisations' balanced scorecard strategies into action by defining performance objectives, measures, and targets in four linked and balanced perspectives: Financial, Customer, Internal Process, and ...
Madden insisted on the criterion of choosing at least one measure outside the individuals normal job or work assignment. He wanted employees to think out of the box. They had all seen the cause-and-effect strategy tree.