A practical guide to being a trusted advisor for leaders in any industry In this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers everyday tools, exercises, resources, and actionable to-do lists for the wide range of situations a trusted advisor inevitably encounters. The authors speak in concrete terms about how to dramatically improve your results in sales, relationship management, and organizational performance. Your success as a leader will always be based on the degree to which you are trusted by your stakeholders. Each chapter offers specific ways to train your thinking and your habits in order to earn the trust that is necessary to be influential, successful, and known as someone who makes a difference. Self-administered worksheets and coaching questions provide immediate insights into your current business challenges Real-life examples demonstrate proven ways to "walk the talk" Action plans bridge the gap between insights and outcomes Put the knowledge and practices in this fieldbook to work, and you'll be someone who earns trust quickly, consistently, and sustainably—in business and in life.
In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise.
About the Contributor John Schuster is co-founder of The Schuster Kane Alliance/Capitol Connections in Kansas City, Missouri. His publications include The Power of Open-Book Management: Releasing the True Potential of People's Minds, ...
Heavy with practical examples and suggestions, the book reveals why trust goes hand-in-hand with profit; how trust differentiates you from other sellers; and how to create trust in negotiations, closings, and when answering the six toughest ...
Falk helped to create and to build Michael Jordan into one of the world's most successful “brands,” starting with a major Nike endorsement deal, worth $2.5 million plus royalties (back then a pretty big number).
This immensely practical book is rich in the detailed how-to that will enable readers to connect with clients and consistently gain their commitment to mission-critical programs and projects." —Andrew Sobel, author of All for One and ...
Walking Tall: Key Steps to Total Image Impact
This book is indispensable for tapping the power of successful communication. A must-read!" —Mike McCurry, former press secretary for President Bill Clinton "Power Questions is easy to pick up, but hard to put down.
This book shares the unique FranklinCovey Sales Performance Group methodology that will help readers: · Start new business from scratch in a way both salespeople and clients can feel good about · Ask hard questions in a soft way · Close ...
Think Like an Entrepreneur, Act Like a CEO gives you proven, easy, go-to techniques for handling even the biggest career surprises, one step at a time.
KEY POINTS An organization's management systems are generally set up and evolve incrementally over time with little thought given to their impact on the flow of ideas. Consequently, the management systems in most organizations are ...