The Skilled Negotiator: Mastering the Language of Engagement

The Skilled Negotiator: Mastering the Language of Engagement
ISBN-10
1118919246
ISBN-13
9781118919248
Category
Business & Economics
Pages
272
Language
English
Published
2014-01-31
Publisher
John Wiley & Sons
Author
Kathleen Reardon

Description

In The Skilled Negotiator Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life examples revealing how to detect subtleties in manner and speech that negotiation novices fail to notice. You'll learn how to identify the 'choice points' that occur during negotiations, how to influence and redirect the conversation to address what you need and ultimately get what you want. The author helps you: Identify your negotiation style and its limitations Use language strategically whether you're being subtle or direct Recognize deception and manage it Position and persuade artfully Effectively negotiate one-on-one and in teams Deal constructively with your own and others—heated emotions

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