The Office: Procedures and Technology

The Office: Procedures and Technology
ISBN-10
1133110886
ISBN-13
9781133110880
Series
The Office
Category
Office management
Pages
640
Language
English
Published
2012-03-09
Publisher
Thomson South-Western
Authors
Mary Ellen Oliverio, William Robert Pasewark, Bonnie Roe White

Description

THE OFFICE: PROCEDURES AND TECHNOLOGY, 6E, International Edition is a comprehensive text for courses in the office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is students preparing for entry-level positions in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated applications and office suites. It covers the soft skills including customer satisfaction, ethics, and telephone manners along with information systems and the global marketplace.

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