Information Technology in Government: Britain and America
- ISBN-10
- 1134686455
- ISBN-13
- 9781134686452
- Category
- Political Science
- Pages
- 224
- Language
- English
- Published
- 2012-10-12
- Publisher
- Routledge
- Author
- Helen Margetts
Description
This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are: * the Inland Revenue Service and Social Security Administration in the US * the Inland Revenue and Benefits Agency in the UK
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