Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport. This 4th edition has been fully revised and updated to reflect the many important developments in the management of airports and issues facing the aviation industry since the 3rd edition. The 4th edition features: New content on: coping with an increasingly volatile and uncertain operating environment, social media and other trends in technology, the evolving airport-airline relationship, responding to sustainability pressures and new security policies. New chapter focused solely on service quality and the passenger experience. This is to reflect the increasing need for airports to offer wide ranging and quality services to their diverse customer base to remain competitive and to achieve high satisfaction levels. Up dated and new international case studies to show recent issues and theory in practice. New case studies on emerging economies such as China, India and Brazil. Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.
'Managing Airports' provides a comprehensive in-depth study of the modern international airport industry. It analyses the trends towards privatisation and globalisation, which are fundamentally changing the nature of the industry....
The book: * tackles the key airport management issues related to economic performance, marketing and service provision within the context of the industry's wider development * systematically considers the impact that airports have on the ...
Therefore, one view is to consider modern airports as so-called two-sided businesses or markets, which offer services to ... This can cover many activities, including flight training, police aviation, air ambulance, aerial firefighting,
The first significant trade sale was in 1990 when 76 per cent of Liverpool airport, previously owned by local government, was sold to British Aerospace ( Table 2.2 ). Subsequently a number of other UK airports, such as East Midlands, ...
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Covering planning and managing techniques, new technologies, statistics, trends, and regulatory issues, this is a complete and comprehensive course in airports.
This thoroughly revised guide covers all aspects of airport infrastructure―from the airfield and runway to airspace, air traffic control, and terminal and security systems.
Red Teams and Counterterrorism Training. University of Oklahoma Press, Norman, OK. Smith, J., 2009. ... C.C. Thomas, Springfield, IL. Winter, J., 2012. Exclusive: Massacre suspect James Holmes' gun-range application drew red flag.
This work, used as a course book in the American Association of Airport Executives' accreditation programme, features coverage of industry developments, techniques, statistics, trends and legislation. This revised edition includes...