Human Resource Management in the Hospitality Industry
- ISBN-10
- 1136397108
- ISBN-13
- 9781136397103
- Series
- Human Resource Management in the Hospitality Industry
- Category
- Business & Economics
- Pages
- 384
- Language
- English
- Published
- 2012-08-21
- Publisher
- Routledge
- Authors
- Michael Boella, Steven Goss-Turner
Description
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: • Selection, appointment and induction • Training and management development • Labour turnover • Employee relations and employment law • Managing people and customer care • Business Ethics Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
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Other editions
-
- 2019-08-22
- 550 pages
- Ebook
- Routledge
-
- 2013-03-05
- 336 pages
- Ebook
- Routledge
-
- 2013-03-05
- 352 pages
- Ebook
- Routledge
-
- 2013
- 331 pages
- Paperback
- Routledge
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