Effective communication is a vital part of the social worker's job. This welcome new edition of a classic text provides students and practitioners with essential advice and guidance about communicating and interacting in a range of social work settings. Based on the author's extensive personal and teaching experience, the text offers a succint introduction to a variety of communication techniques, including symbolic, non-verbal, verbal, written and electronic forms of communication. Importantly, it discusses the perspectives of service users and explores their experiences and interpretations of how a social worker looks, acts and speaks, thus giving a real insight into the implicit messages being conveyed. New to this edition are Putting it into Practice activities and further reading suggestions, designed to support learning and understanding and to enable readers to reflect critically for practice. Written in an appealing narrative style that cannot fail to draw the reader in, Communication in Social Work is an engaging and comprehensive book suitable both for social work and social care students and for newly qualified practitioners wanting to refresh their thinking and skills.
A step-by-step guide to developing effective communication skills with a diverse range of service users and professionals.
Communication and Interpersonal Skills in Social Work are at the heart of effective social work practice. This book offers students a solid grounding in the core knowledge and skills of communication needed for effective practice.
This new edition of a successful and well-established textbook has been reworked and updated to meet the needs of today's student and practitioner, ensuring that they are fully prepared to meet the needs of diverse service user groups and ...
With communication and relationships at the core of social work, this book reveals the way it is foremost a practice that becomes reality in dialogue, illuminating some of the profession’s key dilemmas.
Robson, A., Cossar, J. & Quayle, E. (2014). Critical commentary: The impact of work-related violence towards social workers in children and family services. British Journal of Social Work, 44(4), 924–936. Ronan, G. F., Dreer, L., ...
This book supports and develops the communication and interviewing skills of professional practitioners and student practitioners in social work, counselling, and the health professions.
This book will be of interest to scholars, students, and social workers, particularly those with an interest in critical and creative methodologies.
Individual and group exercises/applications to assist students in understanding and learning various communication skills pertinent to the social work field. Clear and concise content that includes hands-on practice exercises.
(The social worker rings the door bell. Maxine slides the door open.) [1] Maxine: You've come to do Ben's review, right? SW: Yes, we haven't met before. My name is Makemba. I have taken over from Janet. I have been a social worker for ...
This text provides students with a solid understanding of the issues involved in effective communication within social work settings.