Customer Sense: How the 5 Senses Influence Buying Behavior

Customer Sense: How the 5 Senses Influence Buying Behavior
ISBN-10
1137346051
ISBN-13
9781137346056
Category
Business & Economics
Pages
185
Language
English
Published
2013-05-06
Publisher
Springer
Author
Aradhna Krishna

Description

An insightful look at how touch, taste, smell, sound, and appearance effect how customers relate to products on a sensory level, and how small sensory changes can make a huge impact. Customer Sense describes how managers can use this knowledge to improve packaging, branding, and advertising to captivate the consumer's senses.

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