A vital part of a social worker’s role is to build strong relationships based on confidence and trust, with people across all stages of the life course and from a broad range of backgrounds, in what can be extremely challenging circumstances. In this, her latest collaboration with Palgrave, bestselling social work author Karen Healy turns her attention to the key topic of communication, and the importance of developing into a skilled communicator across all areas of professional practice. Split into two distinct sections, the text provides a thorough exploration of: The foundations of effective communication in social work practice, focusing on the basic knowledge and skills that are essential to forming working alliances with service users in a broad range of practice situations; and The specialised communication skills required to work with people with specific capacities and needs – from children, young people and older adults to people from diverse cultures and linguistic groups, those who experience trouble with verbal communication and those with mental health challenges. With helpful learning features such as practice exercises and chapter summary questions, to enable you to review and reflect on what you have learned, this is an essential resource for social work students new to this complex area of practice.
A step-by-step guide to developing effective communication skills with a diverse range of service users and professionals.
Communication and Interpersonal Skills in Social Work are at the heart of effective social work practice. This book offers students a solid grounding in the core knowledge and skills of communication needed for effective practice.
Langan and Lee (1989) stressed that we need to work in a more structural and adversarial way. We need to acknowledge with users of services the social, political, economic and structural pressures which disadvantage them (see Preface).
(The social worker rings the door bell. Maxine slides the door open.) [1] Maxine: You've come to do Ben's review, right? SW: Yes, we haven't met before. My name is Makemba. I have taken over from Janet. I have been a social worker for ...
This book explores: · What is meant by communication skills · What communication skills are · What they look like in practice · The differences in communicating with service users and professionals, such as children, guardians, peers ...
Putting. Communication. Skills. into. Practice. in. Interviews. Case Study 1.1 The Gallagher family You are a social work student on placement at Sunhill Children and Families Team. You are on the duty desk when you receive a telephone ...
This text guides you through all you need to know to develop your social work writing skills: Essential elements of written communication Writing skills in daily practice Macro-practice writing skills: obtaining resources and creating ...
O'Rourke, L. (2002) For the Record: Recording Skills Training Manual. Lyme Regis: Russell House. O'Rourke, L. and Grant, H. (2005) It's All in the Record: Meeting the Challenge of Open Recording. Lyme Regis: Russell House.
This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
This book provides students with a solid understanding of the issues involved in effective communication within social work settings.