This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.
本书以漫画的形式,阐述了全面质量管理方面的知识。内容包括质量链、过程、模型、认同和文化、交流、系统、工具、团队协作以及实施。
The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1988.
“ Think before you code , " says Barbara van Halle , founder of Knowledge Partners Inc. in Flander , N.J. “ Set yourself up to capture rules and manage them before you hire your Java programmer . " Consider Culture Taking a knowledge ...
This book provides comprehensive coverage of the information students and practitioners need in order to be well-informed managers, technologists, engineers, supervisors, and employees in today's quality-oriented workplace.
Jennings shows you how the world's most successful companies stay relevant through constant transformation.
關鍵與整合之戴明哲學
本书针对企业的质量管理,探讨如何通过改进日常工作来达到生产高品质产品、实现成本可控化,及赢得忠实顾客的目的。
Total Quality Management in Northern Ireland: A Study of Regional Practices