ABC's of Relationship Selling through Service

Description

ABC's of Relationship Selling 13e trains the readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leading text brings a comfortable and familiar approach to the Selling discipline.

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Other editions

• 

  ABC's of Relationship Selling through Service

  • 2012-10-10
  • - pages
  • Paperback
  • McGraw-Hill Education
• 

  ABC's of Relationship Selling Through Service

  • 2006
  • 448 pages
  • Paperback
  • Whitby, Ont. : McGraw-Hill Ryerson
• 

  ABC's of Relationship Selling Through Service

  • 2004-05
  • 548 pages
  • Paperback
  • McGraw-Hill College

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